FAQs

Where can I use this service?
  • Anywhere in Singapore
When can I use this service?
  • You can use this service anytime
  • Our customer service team is operating daily from Mon-Fri (10am – 10pm) and Saturday (10am – 3pm), except public holiday
What can I buy?
  • Clothes, bags, watches, furniture, decors, wine, gadgets & more!
  • Feel free to ask & we’ll try our best to find it for you.
How much does it cost to use this service?
  • Absolutely FREE! – No markup; no service charge
  • We’ll try to look for the lowest price possible as we have affiliation from the merchants
How do I make payment?
  • You can make payment directly on our respective partners’ websites or mobile apps.
Do you accept cash on delivery?
  • Please check details on our partners’ websites
How long do I have to wait for the delivery?
  • Typically around 3-4 working days for local merchants, and 5-20 days for international merchants
  • Do expect slight delay due to high volume during festive seasons
  • For more details, please check on our respective partners’ websites
For other enquiries